Privacy policy
LongyHug Privacy Policy
At LongyHug, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our store or make a purchase.
1. Information We Collect
When you place an order or use our store, we may collect the following information:
- First and last name
- Email address
- Phone number
- Billing and shipping address
- Order and payment information
- Communications with our store
- Technical information related to your use of our website
Your payment card information may be processed by secure payment service providers. We do not directly store your payment card information.
2. How We Use Your Information
We may use the information we collect to:
- Process and deliver your orders
- Contact you regarding your order status and shipping
- Respond to your questions and requests
- Process returns and refunds
- Improve our store and customer experience
- Prevent fraud and security risks
- Comply with our legal obligations
3. Sharing Your Information
We do not sell or rent your personal information.
When necessary to fulfill your order, your information may be shared with payment providers, shipping and delivery companies, technology service providers, and other trusted service providers.
These parties are only permitted to use your information to provide the services they are contracted to perform.
4. Cookies
Our website may use cookies and similar technologies to ensure that the website functions properly, improve your shopping experience, and analyze website usage.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may prevent some features of our store from functioning properly.
5. Security of Your Information
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill orders, provide customer service, comply with our legal obligations, and fulfill legitimate business purposes.
7. Your Rights
Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information, as well as certain other requests regarding how your information is used.
To exercise these rights or ask questions about our Privacy Policy, you may contact us.
8. Third-Party Links
Our store may contain links to third-party websites or services. LongyHug is not responsible for the privacy practices of these websites. We recommend reviewing the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will become effective when they are published on this page.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: longyhug@gmail.com
LongyHug 💜